For safety concerns about the Metrorail system, please contact safetyconcerns@wmsc.gov or use our web form. In an emergency, please first call 911.

You can also contact us @MetrorailSafety on X/Twitter, on Instagram, on Facebook, or on other social media platforms.

For other general information, questions, comments, or concerns you can reach us at correspondence@wmsc.gov.

The WMSC is committed to ensuring that information is available to the public in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files or information provided on this website, please contact WMSC at correspondence@wmsc.gov, by phone, or in writing at:

750 First Street NE
Suite 900
Washington, D.C. 20002
202-384-1520

** For the quickest reply, please email us as appropriate at safetyconcerns@wmsc.gov or  correspondence@wmsc.gov **

For the quickest reply in response to any media requests, please contact us at wmsccomms@wmsc.gov.