For safety concerns about the Metrorail system, please contact or use our web form. In an emergency, please first call 911.

You can also contact us @MetrorailSafety on X/Twitter, on Instagram, on Facebook, or on other social media platforms.

For other general information, questions, comments, or concerns you can reach us at

The WMSC is committed to ensuring that information is available to the public in appropriate alternative formats to meet the requirements of persons who have a disability. If you require an alternative version of files or information provided on this website, please contact WMSC at, by phone, or in writing at:

750 First Street NE
Suite 900
Washington, D.C. 20002

** For the quickest reply, please email us as appropriate at or **

For the quickest reply in response to any media requests, please contact us at